Terms of Service

1. Who may use the Services

The Services are for businesses. You must be at least 18 and use the Services for a roofing, construction or related business, not for personal, family or household purposes. You are responsible for your login and everything done under it, and for keeping your account information accurate.

2. What JotMind is

JotMind provides commercial roofing sales software: tools to research commercial buildings, organize prospects, plan routes, and keep follow-ups moving until an inspection is booked. JotMind is a software provider. We do not sell data, leads or lists; we do not place calls or send messages for you; and we do not guarantee that any building needs work, that any information is correct, or that you will win any job.

3. Your data and your accounts

• Your content. Information you or your company enter, upload, or bring into the Services through your own data accounts (“Customer Data”) belongs to you or your licensors. JotMind claims no ownership of it. You give us permission to host, process and display it only to provide, secure and support the Services and as described in our Privacy Policy.
• Your data accounts. If you connect third-party data services, you open them in your own name, accept their terms directly, pay them directly, and are their customer. JotMind is not a party to those agreements and is not a reseller, agent or sublicensor of any provider. You are responsible for complying with each provider’s terms and for any charges you incur with them.
• Your rights to the data. You confirm you have all rights and permissions needed to bring Customer Data into the Services and to use it as you do.
• De-identified data. We may use usage information and data that has been de-identified and aggregated (so it cannot reasonably identify you, your company, a person, or a property) to operate and improve the Services. We never sell it.

4. Third-party services and providers

The Services work with services we do not control, including the data accounts you connect, map services, AI providers and hosting providers. They may change prices, terms, coverage or behavior, suspend accounts, or stop operating, at any time. JotMind does not supply, license, warrant, or assume responsibility for third-party data or services, and is not liable for their accuracy, availability, legality, or cost. Your relationship with a data provider, including any claim about its data, is between you and that provider.

5. AI features and accuracy

Some features use artificial intelligence. AI output can be incomplete, outdated, or wrong, and can describe the wrong person or company. Everything the Services show, including names, roles, phone numbers, emails, ownership, building details and suggestions, is a starting point for your own judgment, not a statement of fact. Verify information before you rely on it, quote a job, or contact anyone. You are responsible for decisions you make using the Services.

6. Acceptable use

You must follow our Usage Policy. Among other things, you may not use the Services for any purpose covered by the Fair Credit Reporting Act, to harass or track anyone, to resell or share lists of people outside your company, or to contact people in violation of calling, texting or email laws. We may suspend access that we reasonably believe violates the Usage Policy or puts people, JotMind, or other customers at risk.

7. Your outreach is your responsibility

Every call, text, email, letter and visit is made by you, in your company’s name. You are solely responsible for complying with the Telephone Consumer Protection Act, the Telemarketing Sales Rule, the National Do Not Call Registry, CAN-SPAM, state telemarketing and contractor-advertising laws, and any other law that applies to your outreach. Do Not Call flags in the Services are a convenience, not a registry scrub, and we do not guarantee they are complete.

8. Fees

Paid services are described in your order, invoice or signed agreement. Unless that document says otherwise, fees are due in advance, are non-refundable except where the law requires otherwise, and do not include taxes or the cost of your own third-party data accounts. A paid demo fee is credited only as stated in the offer you accepted.

9. Our property

The Services, including the software, design, content, articles, videos, free tools, and the JotMind name and logo, belong to JotMind LLC and are protected by law. We give you a limited, non-exclusive, non-transferable right to use the Services under these Terms while your access is active. You may not copy, resell, sublicense, reverse engineer, scrape, or build a competing product from the Services. If you send us feedback, we may use it without obligation to you.

10. Suspension and termination

You may stop using the Services at any time. We may suspend or end access if you breach these Terms, fail to pay, create legal or security risk, or if we stop offering the Services, and we will give notice where reasonable. When access ends, your right to use the Services ends. Your company may export its Customer Data as described in its agreement or, if none, within 30 days after access ends, after which we may delete it. Sections 3, 4, 5, 7, 9, 11, 12, 13 and 14 survive.

11. Disclaimers

THE SERVICES, ALL INFORMATION IN THEM, AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT ALLOWED BY LAW, JOTMIND DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ABOUT THIRD-PARTY DATA OR SERVICES. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT YOU WILL ACHIEVE ANY RESULT.

12. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, JOTMIND WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, JOBS, DATA OR GOODWILL, OR FOR ANY CLAIM ARISING FROM THIRD-PARTY DATA OR SERVICES OR FROM YOUR OUTREACH, EVEN IF ADVISED OF THE POSSIBILITY. JOTMIND’S TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID JOTMIND FOR THE SERVICES IN THE 12 MONTHS BEFORE THE CLAIM AND $100. SOME LAWS DO NOT ALLOW THESE LIMITS, SO THEY APPLY ONLY AS FAR AS THE LAW ALLOWS.

13. Indemnity

You will defend, indemnify and hold harmless JotMind LLC and its members, managers and contractors from claims, losses, fines and costs (including reasonable attorneys’ fees) arising from your Customer Data, your data accounts and your compliance with providers’ terms, your outreach and communications, your use of information obtained through the Services, or your breach of these Terms, the Usage Policy, or the law.

14. Law, disputes and general terms

California law governs these Terms, without regard to conflict-of-law rules. Courts in San Joaquin County, California have exclusive jurisdiction, except that either side may bring a qualifying claim in small claims court or seek urgent relief to protect its intellectual property or confidential information. If any part of these Terms is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in a merger, acquisition or sale of assets. Neither side is liable for delays caused by events beyond its reasonable control. These Terms, the documents they reference, and any signed agreement are the entire agreement about the Services.

15. Changes

Laws, providers and our product change, and these Terms will change with them. We will post updates here with a new date. For material changes we will give reasonable advance notice, by email to account administrators or in the Services, before they take effect. Continued use after the effective date means you accept the update.

16. Contact

JotMind LLC, 4719 Quail Lakes Dr, Suite G #3123, Stockton, CA 95207. Legal notices: legal@jotmind.ai. Sales and onboarding: sales@jotmind.ai. Support: help@jotmind.ai.